One neighborhood association is missing a lot of data. According to the Office of Neighborhood Coordination, the association fell “victim to ‘single point failure,’ in which they lost access to important information about membership and financial access due to there being only one individual having access to this information.”
The ONC encourages associations and neighborhood groups to have a specific process within the bylaws that allows for information sharing with more than one individual. “Unfortunately, when only one individual has access to information that affects a larger neighborhood group, information can get lost if something happens to that individual and information cannot be accessed with other members,” a July 18 ONC eNews article reads.
Neighborhood associations with websites and digital data such as banking information and member contacts are being asked to develop a system for managing data so “single point failure” does not occur. The ONC’s July 11 Weekly eNews said the Altura Park Neighborhood Association was seeking feedback from other associations on suggested database software to keep track of association-related information.
Any neighborhood association with suggestions about best practices and data management software are encouraged to share with the ONC. Suggestions can be sent to debraolive@hotmail.com. A virtual panel discussion on neighborhood association data management is being proposed by the ONC if enough feedback is received. For more information or questions, email onc@cabq.gov.